No software to install. Send us your file and our data recovery team repairs, recovers, or converts it by hand — then sends it back, ready to use.
Process
Submit your PST, OST, EDB, or other mailbox file through our secure upload page.
A specialist inspects the file and tells you what's recoverable before you pay anything.
Our team manually works through the file to fix corruption or convert it to the format you need.
We deliver your restored file, ready to import into Outlook, Exchange, or Microsoft 365.
Services
We work with the files automated tools give up on. Below is what we handle most often — if your case is different, tell us anyway.
A corrupt or oversized PST file can lock you out of years of email, contacts, and calendar data. Our specialists manually repair the corruption and recover your mailbox items, prioritising data integrity above all else.
Request diagnosisLost access to the Exchange account tied to your OST? We manually convert it into a standalone PST you can open without a server connection.
Request diagnosisFor damaged Exchange databases, our technicians manually extract mailbox data and convert it to PST — ready for import into Live Exchange or Microsoft 365.
Request diagnosisManual conversion from MBOX, OLM, NSF, and EML into PST — useful for migrating from Thunderbird, Apple Mail, Lotus Notes, or Windows Live Mail into Outlook.
Request diagnosisWhy Manual
Off-the-shelf repair tools are trained on common corruption patterns. When your file breaks in an unusual way, they fail silently. Our specialists treat every file as a unique case.
You never touch a download. Send us the file, we do the work.
Not a one-size-fits-all algorithm. Every case gets a specialist's eyes.
Files automated tools give up on often still respond to manual repair.
You know what's recoverable before committing to anything.
Trust & Security
We know the file you're sending isn't just an attachment — it's years of client conversations, contracts, and calendar history. Here's how we handle it.
In transit
All uploads are transferred over TLS-encrypted connections.
Access
Only the specialist assigned to your case can open your file.
Retention
Files are permanently deleted from our systems after delivery, on request or after 14 days by default.
Turnaround
Most diagnoses are returned within 24 hours. Repair time depends on file size and damage severity.
Certifications and specific customer references will be added here as they become verifiable. We'd rather leave this section thin than invent trust badges.
Pricing
Every file is different, so we don't publish a fixed rate card. Send us your file, we'll diagnose it for free, and quote you a flat fee based on what it will actually take to repair.
What affects your quote
Larger mailboxes take longer to parse and reassemble.
Header corruption is quick. Multi-layer damage is not.
Standard, priority, or emergency queue — you choose.
Free Diagnosis
Fill in the details below and a specialist will get back to you with instructions for secure file transfer and an assessment of what's recoverable — usually within 24 hours.
Note
This form only captures your case details. We'll reply with a secure upload link so your file never sits in a public inbox.
