Who we are
FixDataOnline (“we”, “our”, or “us”) provides Outlook data recovery and file conversion services, including OST to PST conversion, PST repair, OLM to PST conversion, MBOX migration, and related email data services.
Information We Collect
When you contact us or submit a service request, we may collect:
- Name
- Email address
- Uploaded files required to perform the requested service
- Information voluntarily provided through contact forms or email correspondence
We only collect information necessary to provide our services and communicate with customers.
File Privacy and Confidentiality
Customer files submitted for data recovery or conversion are treated as confidential.
We do not access, disclose, sell, or share customer data with third parties except when required by law or when necessary to provide the requested service.
Uploaded files are used solely for completing the requested conversion or recovery process.
Cookies
Our website may use cookies to improve user experience and website functionality.
Cookies may be used to:
- Remember user preferences.
- Analyze website traffic.
- Improve website performance.
You can disable cookies through your browser settings.
Analytics
We may use analytics tools such as Google Analytics to understand how visitors interact with our website. These tools may collect anonymous information including browser type, device information, and pages visited.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Data Retention
Customer information and files are retained only for as long as necessary to complete the requested service and fulfill legal or administrative obligations.
Temporary files may be deleted after service completion.
Data Security
We implement reasonable technical and administrative measures to protect customer information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure.
Your Rights
You may request:
Deletion of your personal information, subject to legal and administrative requirements.
Access to your personal information.
Correction of inaccurate information.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the Contact page available on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Effective Date: June 2026